I have arthritis and finally I am free of pain. With daily water exercises in my hot tub and my herbal medication, I’m a new person. Being in my hot tub also is the best relaxant I have ever used. The service of HotSpring La Crosse is outstanding and Casey and Melissa Staige are wonderful people to work with.
Joan Pickett, La Crosse, WI
We purchased a Vanguard Tub through HotSpring La Crosse in late October of 2003. The quality of service and attention paid to detail on the part of the dealer was outstanding. They paid particular attention to our questions and did an excellent job of matching our needs with a product that has the appropriate features.
The follow up service has also been excellent. Casey and Melissa truly have the customer’s needs in mind.
The quality of the product has met our expectations. We enjoy the tub, using it at least 4 to 5 times per week, mostly with the whole family in at the same time.
I will continue to refer others to Casey and Melissa and their staff at Hot Springs.
Michael Nickel, La Crosse, WI
After researching various spa companies and their products, in May 2008 we purchased a Jetsetter Spa from Hot Spring in Onalaska, WI. Never having owned a spa before, we had lots of questions which they cheerfully and knowledgably answered.
We are also very pleased with the installation of the spa on the deck we had built for it behind our home. Their service is timely, efficient, and accommodating.
Melissa’s very helpful with questions about which chemicals to use, how much, etc.
Our spa is a joy to use, especially at night gazing at the stars and listening to the birds in the morning. I feel the spa is also a health benefit for me, both for achy muscles and circulation. And getting to sleep is no longer a problem after a relaxing soak.
It is a pleasure dealing with Casey and Melissa. We have no hesitation recommending HotSpring La Crosse. We are happy customers.
Susan D. Gesslein
I recently purchased my first hot tub from HotSpring. The staff was extremely helpful providing information and insight regarding the various options during the process. Once the hot tub was delivered, the setup was quick and easy. The staff at HotSpring has been very responsive addressing questions and providing any needed support. I thoroughly enjoy the hot tub, the people and their focus on the customer.
I have been with Hotsprings Spas and Pools ever since they started there business in Lacrosse, many years ago. The other day, they put in a new salt water system, and set up everything for me. The only thing I had to do is start up the pool like I usually do and the system would take over once the water temperature got to a certain temp. As I hadn’t been out there since they were here last, 4/28/16, I had not seen the set up yet. So I went out there and found that they had not only set up my new system, but had noticed that my O-ring was shot, and left me one. I was so surprised, as not many people are that detailed oriented, nor that kind. I called Melissa up to let her know what the guys had left me, and how I appreciated it. Hotsprings have been so good to me, that I want to endorse them as the best customer service, detailed oriented, and pool and spa resource around. Their knowledge and suggestions to me about the salt water system has been spot on, and I cannot wait to try out the system this year!
I have bought both a hot tub and a Swim Spa from them. They are very caring thoughtful, helpful staff. I love working with them. I live in the country so at times it can prove to be a challenge for me BUT they always tried to make it work. When I upgraded from my hot tub to the Swim Spa I joking said 530 am would work great and the they were at my place to do the switch at 530 am.
Even they dog on staff is friendly loves to be petted.
Go Here, You Wont Be Dissapointed. After searching for the “right” tub and company, I found it with Hot Spring Spas and Pools. I can say this, Melissa knows her hot tubs. I went to all of their competitors in town and none of their products compare to the Hot Spring. The best part of it is, they are there after the sale. Whenever I have a question about chemicals or the operation of the tub, Melissa is always there and more than willing to help me through it. I couldnt ask for a better company to deal with. I wish more business’ took the same approach as this place. DONT CHANGE A THING, you guys have an awesome business and Im a CUSTOMER FOR LIFE!!!!!!!!!!!!!!!